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Accessibility Statement

This accessibility statement applies to www.callscotland.org.uk

This website is run by CALL Scotland. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We've also made the website text as simple as possible to understand and tried to cut down on jargon where possible.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We have worked hard to make this site accessible and want all users who visits the website to find the experience rewarding.

We've been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines cover a wide range of recommendations for making web content more accessibility for people with disabilities, and user friendly for everyone.

The WCAG standard has 12 guidelines. For each guideline there are three levels of accessibility (A, AA and AAA). We've chosen Level AA as the target for the website but strive towards 'A' in many areas where possible.

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: website@callscotland.org.uk

Is there further information I can read about accessibility regulations?

Yes, you can view the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

CALL Scotland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below:

What we're doing to improve accessibility

We're currently in the process of upgrading our website to make it easier to navigate and also to be more mobile friendly. These upgrades will take place over the next 6 months.

Preparation of this accessibility statement

This statement was prepared on 4th August 2022. It was last reviewed on 21st August 2022.

This website was last tested on 21st August 2022 by CALL Scotland.

The test was carried out on the Dyslexia page which has structure as well as lots of links and images. We tested:

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