Does your BoardMaker Plus! speech not work properly??

Posted by 14 on the 18th May, 2010

Many people have recently upgraded to v.6 Boardmaker Plus! Unlike the old Boardmaker, this version speaks and so can be used by pupils for both school work and as a personal expressive communication support (or even perhaps as a full scale AAC system). But some people have been experiencing problems getting the voice to work properly - it seems to 'skip' to the end of the message without speaking it out fully - with both SAPI 4 and SAPI 5 voices. Mayer Johnson's technical support team have released the following 'fix' to correct the problem (which apparently only affects PCs with Windows XP and earlier):

To correct the problem you need to reduce the hardware acceleration on the sound card:

1. Open the Control Panel and double-click Sounds.
2. Click on the Audio tab.
3. In the Sound Playback box, click on the Advanced button.
4. Click on the Performance tab (Win 2000/XP) and Troubleshoot tab (Win 98).
5. Move the Hardware acceleration slider to None. Click on the Apply button, then click on OK.
6. Restart BoardMaker and check the speech.